12 managed IT service areas

Managed IT services built for steady operations

SIGMATELI Limited delivers managed IT: networks, infrastructure, cybersecurity, cloud, backups, and hands-on technical support for businesses. Explore the catalog below—each offering maps to how we run environments day to day.

Full-stack operations

Networks, servers, endpoints, cloud, and identity under one managed relationship.

Security woven in

Monitoring, hardening, and recovery practices are part of daily admin—not add-ons.

Reachable support

Direct email and phone contact with plain-language updates when something matters.

What we operate every day

From the wire closet to cloud identity—one accountable partner across the stack.

Networks & VPNServers & virtualizationEndpointsCybersecurityBackups & recoveryMicrosoft 365Cloud platformsMonitoring

Core catalog

Infrastructure, security, and platforms

9 offerings aligned with our primary managed IT scope—networks through cloud administration.


Core catalog

Network Administration & Security Management

Operate and secure your networks with monitoring, access control, and policy-driven administration.


Core catalog

IT Infrastructure Management & Maintenance

Ongoing care for core systems so hardware and platforms stay stable, patched, and available.


Core catalog

Computer Systems Installation & Configuration

Provision desktops and laptops with consistent builds, apps, and security baselines.


Core catalog

Server Maintenance & Performance Optimisation

Maintain and tune servers for reliability, performance, and predictable capacity.


Core catalog

Software Installation, Updates & Technical Support

Roll out software, manage updates, and support users when tools or OS issues arise.


Core catalog

Cybersecurity Monitoring & System Protection

Monitor threats, harden systems, and apply protective controls across your estate.


Core catalog

Data Backup, Recovery & Storage Management

Design backups, verify restores, and manage storage so data survives failures.


Core catalog

IT Systems Diagnostics & Troubleshooting

Investigate incidents, trace root causes, and restore normal service quickly.


Core catalog

Cloud Infrastructure Administration & Support

Run and support cloud workloads, identity, and networking in hybrid environments.

Extended capabilities

Support, collaboration, and planning

Services that round out day-to-day operations and long-term technology decisions.


Extended

IT Helpdesk & Remote Support

A responsive helpdesk for tickets, questions, and remote assistance for your staff.


Extended

Microsoft 365 & Collaboration Administration

Administer Microsoft 365 tenants, mail, identity, and collaboration tools.


Extended

IT Consulting & Vendor Management

Technology roadmaps, solution design, and coordination with vendors and contractors.

12 services total—scoped and priced per engagement after discovery.

How engagements start

A straightforward path from first call to long-term administration.

Discovery first

We map your environment, risks, and priorities before we change production systems.

Documented scope

Access, escalation paths, and what we run are written down so ownership stays clear.

Ongoing operations

Patching, monitoring, backups, and user support continue after onboarding—not a one-off project.

Not sure which services fit?

Tell us about your team, environment, and urgency—we will suggest a sensible scope before anything hits production.